Audit exposes unqualified therapists in children’s disability therapy program, services halted to ensure safety.

Children with disabilities deserve both safety and consistency, not one at the expense of the other.

Thousands of children with autism and other developmental disabilities in Florida are facing a crisis after state officials discovered that many therapy providers in the Medicaid network were unqualified. The state’s audit revealed that some therapists lacked necessary certifications, background checks, or Medicaid provider IDs. As a result, Sunshine Health, the company overseeing the children’s Medicaid program, terminated its contract with MTM Health, the Missouri-based company responsible for recruiting and managing therapy providers.

The abrupt decision has caused widespread disruption, with many therapy centers forced to furlough employees, temporarily close, or offer free sessions to avoid breaking routines essential for children with autism. Parents are feeling the emotional toll, with many children regressing without access to vital therapy sessions. The crisis highlights the fragility of therapy access for children with disabilities and raises concerns about the impact on their progress and well-being.

Sunshine Health, the company overseeing the children's Medicaid program, terminated its contract with MTM Health.

At the heart of the issue is the need for qualified therapists who can provide safe and effective therapy. Many therapists in the network were not properly certified, and without proper training, sessions can risk overstimulating children or causing harm. The crisis has affected various types of therapy, including music therapy, equine therapy, and art therapy, leaving families devastated and searching for answers.

Sunshine Health has promised to contract directly with qualified providers starting in January 2026 and is helping them register under Medicaid standards. The Florida Agency for Health Care Administration has also promised to ensure no gaps in care. However, for families who depend on therapy routines, the gap has already begun, and the impact is being felt deeply. As Florida works to rebuild its therapy network, the priority must be ensuring that children with disabilities receive the care and support they need without compromising safety or consistency.

The situation is particularly dire for families who rely heavily on these therapies. For instance, music therapy has been shown to benefit children with autism, cerebral palsy, Down syndrome, and emotional disorders. Children who had been making progress through music therapy are now regressing, and parents are struggling to find alternative therapies.

MTM Health, the Missouri-based company responsible for recruiting and managing therapy providers.

The crisis also raises questions about accountability and the need for stricter standards to protect children’s safety. While reforms are essential, they must not come at the cost of care. Children with disabilities deserve both safety and consistency, not one at the expense of the other. As the state works to rebuild its therapy network, it is crucial that it prioritizes the needs of these vulnerable children and ensures that they receive the care and support they need to thrive.

Ultimately, the therapy crisis in Florida highlights the need for a more comprehensive approach to supporting children with disabilities. This includes ensuring that therapy providers are qualified, providing adequate funding and resources, and prioritizing the needs of families who rely on these services. By working together, the state can create a more robust and supportive system that benefits all children, regardless of their abilities.